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Jul 12, 2026 9:39 am
Basic Award Points Rules:
- Only registered users can collect and redeem points.
- Points can be redeemed for shopping cart items only; shipping fee cannot be redeemed.
- 100 reward points = CAD $1.00
- There are three statuses shown in the Points history:
- Pending: The order is being processed, but has not yet been delivered (completed).
- Ready: Points are available for use.
- Redeemed: Points have been used.
The table below shows the points collection rules:
| Rule ID | Collections | Points Collected | Note |
|---|---|---|---|
| 1 | Purchases | Sub-total amount (tax and shipping fee are not calculated) | For example, spent $125.12, then 125 points will be collected. |
| 2 | Accumulate Rewards. Every 5 Orders | 500 | Customers who place 5 orders will receive an additional 500 reward points, in addition to the points earned from each order. |
| 3 | In store review and feedback | 100 / Per product | Reward points for sharing experiences that are valuable to other customers, regardless of whether the feedback is positive or negative. |
| 4 | Social/Community Engagement | 200 / Per topic | Reward points for sharing shopping experiences, whether positive or negative, provided that the feedback includes a product or store link on social media. |
| 5 | Compensatory | Unspecified | Some points may be awarded to compensate for unreasonable delays, service issues, etc. |
| 6 | Referrals | 1000 | Existing customers will receive reward points for successfully referring a new customer. |
| 7 | Missing Product | 300 | Rewards will be granted for suggesting missing products relevant to our business. |
| 8 | Others | Unspecified |
1 Reply
Jul 12, 2026 11:08 am
Product inventory and prices may change over time. To receive updates automatically, use our Save for Later feature. You will be notified whenever a saved product is back in stock or its price changes.
