When you check out, if there is no option for your location in the system, please contact us to ensure that your order is within our shipping range.
We refer to users outside of Canada as international users (including users from the United States). As a retail platform aimed at international users, DIYCNCMart.Com can currently only use USD as the pricing unit. Our credit card payment processing system will automatically convert your credit card currency into USD for settlement.
We currently do not collect your local sales tax on your behalf; it is the user’s responsibility to declare taxes to your local tax office based on our sales receipt.
We currently do not have retail and service agents in your area, so your order will be delivered to your address via international shipping. For returns or exchanges that are not quality-related, you will be required to return the items to the shipping origin, and any shipping costs incurred will be your responsibility.
Currently, our customer service, technical support, and technical documentation are available only in English. If you are from a non-English-speaking region, you will need to handle any communication barriers on your own.