Shipping/Local Pickup

  1. Except for items shipped from manufacture/vendor, all other items are shipping from Canada or US warehouses, including those with our partners, Shipping time will depend on your location and Inventory Status (The estimated shipping time should be under each of the items.). Currently, we only ship to addressees in the US and Canada.
  2. One shipment per order. If an order contains items with ‘Shipping from the manufacturer’ and ‘Shipping from Canada/USA,’ the shipping time will be based on the longer of the two times. 
  3. Unless specified, orders over CAD $149 will include free shipment. The total shipping fee will be calculated for orders less than CAD $149 during the check out process. This policy is applied under the  following conditions:
    •  Less than 7kg(~16 lbs) package weight. 
    •  Less than 120cm (48 inch) package length
    • Shipping from Canada/USA only
  4. Ground shipping from the US or Canada may take up to 24 – 48 hours to process.
  5. Customers located in the Greater Toronto Area or Greater Vancouver Area,  can also request for local pickup and free delivery (for orders weighing more than 300kg), please inquire with customer service before checking out.
  6. The table below shows the shipping classes that we are using.
Shipping TypesDescriptionShipping TimeCostNotes
Ship from Manufacture/VendorOversea shipping. Used by items that shipped by vendor directly, Or items’ weight < 2KG, length<95cm (Includes custom length items)12~15 Days (Custom Length items may need 2-3 extra days)~CAD $20 / KGThis shipping type will be combined with other shipping type(s) if the order includes multiple shipping types to save the cost;
Ship from US/CanadaUsed by items that have weight > 2KG or longer than 95cm. Or any items in stock. Or oversea shipping cost is higher.In-stock: 2nd day shipping.
All others, it may take 30 ~ 40 Days shipping.
Free shipping if total amount > CAD $149.99 (shorter than 118cm), or started from CAD$14 depends on length, weight and location.
Custom LengthFor any custom length items. If length < 95cm and weight < 2KG, use oversea shipping class; otherwise use Ship from US/Canada shipping type.Depends, it may take about 3 – 35 Days.Refer Oversea shipping and Ship from US/Canada types
Oversea free shippingItem that shipping from vendor directly with free shipping. (Less than 95cm length)12-15 DaysFreeCan select combined shipping with other items in the same order, or shipping individually. The rate will be higher if total weight is above 2KG.
Local PickupAny order/amount/weight for customers that located in Toronto and Vancouver, can select local pickup.As long as the order is ready to pickupFree

(5~10 % Discount will be applied when checking out if Free Shipping and Local Pickup are both options.)
We do not have retail store in any location so far. We do have a couple of warehouses and partners in Toronto and Vancouver,

If you have any question regarding the shipping, rate and time, please contact us: [email protected] or live chat support.